Privacy Policy

Privacy Policy

This Privacy Policy outlines how your personal information is collected, utilized, and shared when you visit or make a purchase from iStation Pro's website (the "Site").

Information We Collect When you visit the Site, we automatically gather specific data about your device, including details about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate the Site, we collect information concerning the specific web pages or products you view, the websites or search terms that referred you to the Site, and your interactions with the Site. This automatically collected information is referred to as "Device Information."

We collect Device Information using various technologies:

  • "Cookies" are data files placed on your device or computer, often containing an anonymous unique identifier. For more information on cookies and how to disable them, please visit http://www.allaboutcookies.org.
  • "Log files" track actions taking place on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about your interactions with the Site.

Furthermore, when you make a purchase or attempt to do so through the Site, we collect specific details from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This information is referred to as "Order Information."

In this Privacy Policy, the term "Personal Information" encompasses both Device Information and Order Information.

How We Utilize Your Personal Information The Order Information we collect is primarily used to fulfill orders made through the Site, which includes processing your payment information, arranging shipping, and providing invoices and/or order confirmations. Additionally, we employ Order Information to:

  • Communicate with you.
  • Assess our orders for potential risks or fraudulent activities.
  • Provide information or advertising related to our products or services in line with your preferences.

The Device Information we collect helps us screen for potential risks and fraud, particularly by analyzing your IP address. Moreover, it aids in the general enhancement and optimization of our Site, generating analytics on how our customers navigate and interact with the Site. It is also used to assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information We share your Personal Information with third parties to assist us in using this information as described above. For instance, we use Shopify to operate our online store; you can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also employ Google Analytics to understand how our customers utilize the Site; you can find information about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. If you wish to opt-out of Google Analytics, you can do so here: https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

Behavioral Advertising As mentioned above, we utilize your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information on how targeted advertising functions, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info.

Do Not Track Please note that we do not alter our Site's data collection and usage practices in response to a Do Not Track signal from your browser.

Your Rights If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions. To exercise this right, please contact us using the contact information provided below.

Moreover, if you are a European resident, be aware that we process your information to fulfill contracts or pursue legitimate business interests, including orders placed through the Site. Your information may also be transferred outside of Europe, including to Canada and the United States.

By using our website, you, as the visitor, agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also consent to having that currency stored in a session cookie in your browser, which is automatically removed when you close your browser. This is done to ensure the selected currency remains consistent while browsing our website, allowing prices to convert to your local currency.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless you request its deletion.

Changes We may periodically update this privacy policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us For more information about our privacy practices, questions, or to make a complaint, please contact us via email at support@istationpro.com or by mail using the details provided below:

iStation Pro